/* Layout: left rail with a ledger-style main column; referrals treated like handed-off slips */
:root{
  --bg:#F3F5F2; --surface:#FFFFFF; --sunk:#E8ECE7; --line:#D5DCD4;
  --ink:#15201A; --muted:#5B6A61; --accent:#1F7A5A; --accent-ink:#FFFFFF; --accent-soft:#DCEFE6;
  --brass:#B98A1E; --warn:#B4541A; --warn-soft:#F8E6D9; --bad:#A33A3A;
  --display:"Bricolage Grotesque", "Segoe UI", system-ui, sans-serif;
  --body:"Instrument Sans", "Segoe UI", system-ui, sans-serif;
  --mono:"JetBrains Mono", ui-monospace, Menlo, monospace;
  --r:10px;
}
@media (prefers-color-scheme: dark){:root:not([data-theme="light"]){
  --bg:#101613; --surface:#18201C; --sunk:#202A25; --line:#2E3A34;
  --ink:#E8EEEA; --muted:#97A69D; --accent:#4CC08F; --accent-ink:#0B1410; --accent-soft:#1D3A2E;
  --brass:#E0B44E; --warn:#F09A62; --warn-soft:#3A2A1E; --bad:#E57A7A; color-scheme:dark}}
:root[data-theme="dark"]{
  --bg:#101613; --surface:#18201C; --sunk:#202A25; --line:#2E3A34;
  --ink:#E8EEEA; --muted:#97A69D; --accent:#4CC08F; --accent-ink:#0B1410; --accent-soft:#1D3A2E;
  --brass:#E0B44E; --warn:#F09A62; --warn-soft:#3A2A1E; --bad:#E57A7A; color-scheme:dark}
*{box-sizing:border-box}
html,body{height:100%}
body{background:var(--bg);color:var(--ink);font-family:var(--body);font-size:15px;line-height:1.5}
h1,h2,h3{font-family:var(--display);margin:0;text-wrap:balance;letter-spacing:-.01em}
h1{font-size:clamp(1.6rem,3.4vw,2.2rem);font-weight:700}
h2{font-size:1.15rem;font-weight:700}
h3{font-size:1rem;font-weight:700}
p{margin:0}
button,input,select,textarea{font:inherit;color:inherit}
:focus-visible{outline:2px solid var(--accent);outline-offset:2px}
.app{display:grid;grid-template-columns:232px 1fr;min-height:100%}
.rail{background:var(--surface);border-right:1px solid var(--line);padding:20px 14px;display:flex;flex-direction:column;gap:22px;position:sticky;top:0;height:100vh;overflow-y:auto}
.brand{display:flex;align-items:center;gap:10px;padding:0 6px}
.mark{width:34px;height:34px;border-radius:9px;background:var(--accent);display:grid;place-items:center;color:var(--accent-ink)}
.brand svg{flex:none}
.word{font-family:var(--display);font-weight:800;font-size:1.25rem;letter-spacing:-.02em;line-height:1;display:block;color:var(--ink)}
.word em{font-style:normal;color:var(--accent)}
.brand small{color:var(--muted);font-size:.75rem}
.nav{display:flex;flex-direction:column;gap:2px}
.nav a{display:flex;align-items:center;gap:10px;padding:9px 10px;border-radius:8px;color:var(--muted);text-decoration:none;font-weight:500}
.nav a:hover{background:var(--sunk);color:var(--ink)}
.nav a[aria-current="page"]{background:var(--accent-soft);color:var(--ink)}
.nav a .count{margin-left:auto;font-family:var(--mono);font-size:.72rem;background:var(--accent);color:var(--accent-ink);border-radius:20px;padding:1px 7px}
.lbl{font-size:.7rem;text-transform:uppercase;letter-spacing:.09em;color:var(--muted);padding:0 10px;margin-bottom:4px}
.me{margin-top:auto;display:flex;gap:10px;align-items:center;padding:10px;border-top:1px solid var(--line)}
.avatar{width:32px;height:32px;border-radius:50%;background:var(--sunk);display:grid;place-items:center;font-weight:600;font-size:.85rem;flex:none}
.me div{min-width:0}.me b{display:block;font-size:.9rem}.me small{color:var(--muted);font-size:.75rem}
main{min-width:0;padding-block:28px 60px;padding-left:max(16px,env(safe-area-inset-left,0px));padding-right:max(16px,env(safe-area-inset-right,0px))}
.wrap{max-width:1040px;margin:0 auto;display:flex;flex-direction:column;gap:24px}
.head{display:flex;justify-content:space-between;align-items:flex-end;gap:16px;flex-wrap:wrap}
.head p{color:var(--muted);margin-top:4px}
.crumb{font-size:.8rem;color:var(--muted);margin-bottom:6px}
.btn{display:inline-flex;align-items:center;gap:8px;border:1px solid var(--line);background:var(--surface);padding:9px 14px;border-radius:8px;cursor:pointer;font-weight:600;text-decoration:none;color:var(--ink)}
.btn:hover{border-color:var(--muted)}
.btn.primary{background:var(--accent);border-color:var(--accent);color:var(--accent-ink)}
.btn.primary:hover{filter:brightness(1.06)}
.btn.small{padding:6px 10px;font-size:.85rem}
.btn[disabled]{opacity:.55;cursor:default}
.panel{background:var(--surface);border:1px solid var(--line);border-radius:var(--r);padding:20px}
.stats{display:grid;grid-template-columns:repeat(3,1fr);gap:1px;background:var(--line);border:1px solid var(--line);border-radius:var(--r);overflow:hidden}
.stat{background:var(--surface);padding:18px 20px}
.stat .k{font-size:.72rem;letter-spacing:.09em;text-transform:uppercase;color:var(--muted)}
.stat .v{font-family:var(--display);font-size:2.4rem;font-weight:700;line-height:1.1;margin-top:6px;font-variant-numeric:tabular-nums}
.stat .s{color:var(--muted);font-size:.85rem}
.actions{display:grid;grid-template-columns:repeat(3,1fr);gap:12px}
.action{display:flex;gap:12px;align-items:flex-start;padding:16px;border:1px dashed var(--line);border-radius:var(--r);text-decoration:none;color:var(--ink);background:var(--surface)}
.action:hover{border-style:solid;border-color:var(--accent)}
.action svg{flex:none;color:var(--accent);margin-top:2px}
.action small{color:var(--muted);display:block}
.grid2{display:grid;grid-template-columns:1.3fr 1fr;gap:20px;align-items:start}
.progress{height:6px;background:var(--sunk);border-radius:6px;overflow:hidden;margin:10px 0 14px}
.progress i{display:block;height:100%;background:var(--accent);transition:width .3s}
.steps{list-style:none;margin:0;padding:0;display:flex;flex-direction:column}
.steps li{display:flex;align-items:center;gap:12px;padding:10px 0;border-top:1px solid var(--line)}
.tick{width:20px;height:20px;border-radius:50%;border:1.5px solid var(--line);flex:none;display:grid;place-items:center}
.done .tick{background:var(--accent);border-color:var(--accent);color:var(--accent-ink)}
.done span{color:var(--muted);text-decoration:line-through}
.steps li .btn{margin-left:auto}
.filters{display:grid;grid-template-columns:2fr 1fr 1fr 1fr 1fr;gap:12px}
.field{display:flex;flex-direction:column;gap:5px;min-width:0}
.field label{font-size:.8rem;font-weight:600;color:var(--muted)}
input,select,textarea{background:var(--bg);border:1px solid var(--line);border-radius:8px;padding:9px 11px;width:100%}
textarea{min-height:96px;resize:vertical}
.cards{display:grid;grid-template-columns:repeat(2,1fr);gap:14px}
.co{display:flex;flex-direction:column;gap:12px}
.co-top{display:flex;gap:12px;align-items:flex-start}
.logo{width:44px;height:44px;border-radius:10px;display:grid;place-items:center;font-family:var(--display);font-weight:700;color:#fff;flex:none}
.co p{color:var(--muted);font-size:.9rem}
.tags{display:flex;flex-wrap:wrap;gap:6px}
.tag{font-size:.75rem;border:1px solid var(--line);border-radius:20px;padding:2px 9px;color:var(--muted)}
.meta{display:flex;flex-wrap:wrap;gap:4px 16px;font-size:.85rem;color:var(--muted)}
.meta b{font-family:var(--mono);font-weight:500;color:var(--ink)}
.row{display:flex;gap:8px;align-items:center;flex-wrap:wrap}
.co .row .btn.primary{flex:1;justify-content:center}
.pill{font-size:.75rem;font-weight:600;border-radius:20px;padding:2px 10px;white-space:nowrap}
.pill.ok{background:var(--accent-soft);color:var(--accent)}
.pill.wait{background:var(--warn-soft);color:var(--warn)}
.pill.lost{background:var(--sunk);color:var(--muted)}
.example{font-size:.72rem;color:var(--brass);font-weight:600;text-transform:uppercase;letter-spacing:.08em}
.form{display:grid;gap:14px;max-width:640px}
.form .two{display:grid;grid-template-columns:1fr 1fr;gap:14px}
.note{font-size:.85rem;color:var(--muted)}
.table-wrap{overflow-x:auto}
table{width:100%;border-collapse:collapse;font-size:.9rem}
th{text-align:left;font-size:.72rem;text-transform:uppercase;letter-spacing:.08em;color:var(--muted);font-weight:600;padding:8px 10px;border-bottom:1px solid var(--line)}
td{padding:10px;border-bottom:1px solid var(--line);vertical-align:middle}
td.num{font-family:var(--mono);font-variant-numeric:tabular-nums}
td select{padding:5px 8px;width:auto}
.chat{display:grid;grid-template-columns:280px 1fr;border:1px solid var(--line);border-radius:var(--r);background:var(--surface);min-height:520px;overflow:hidden}
.threads{border-right:1px solid var(--line);display:flex;flex-direction:column;min-width:0}
.tabs{display:flex;gap:4px;padding:10px;border-bottom:1px solid var(--line)}
.tabs button{border:0;background:none;padding:6px 10px;border-radius:6px;cursor:pointer;color:var(--muted);font-weight:600;font-size:.85rem}
.tabs button[aria-pressed="true"]{background:var(--sunk);color:var(--ink)}
.thread{display:flex;gap:10px;padding:12px;border:0;border-bottom:1px solid var(--line);background:none;text-align:left;cursor:pointer;width:100%}
.thread:hover,.thread[aria-current="true"]{background:var(--sunk)}
.thread div{min-width:0;flex:1}
.thread b{display:flex;justify-content:space-between;gap:8px;font-size:.9rem}
.thread small{display:block;color:var(--muted);white-space:nowrap;overflow:hidden;text-overflow:ellipsis}
.dot{width:8px;height:8px;border-radius:50%;background:var(--accent);flex:none;margin-top:6px}
.convo{display:flex;flex-direction:column;min-width:0}
.convo-head{padding:14px 16px;border-bottom:1px solid var(--line);display:flex;justify-content:space-between;align-items:center;gap:8px}
.msgs{flex:1;padding:16px;display:flex;flex-direction:column;gap:10px;overflow-y:auto;max-height:420px}
.msg{max-width:75%;padding:9px 12px;border-radius:12px;background:var(--sunk);font-size:.92rem}
.msg.mine{align-self:flex-end;background:var(--accent);color:var(--accent-ink)}
.msg time{display:block;font-size:.7rem;opacity:.7;margin-top:2px}
.compose{display:flex;gap:8px;padding:12px;border-top:1px solid var(--line)}
.empty{padding:40px 20px;text-align:center;color:var(--muted)}
.bell{position:relative}
.drawer{position:fixed;top:0;right:0;bottom:0;width:min(360px,100%);background:var(--surface);border-left:1px solid var(--line);z-index:20;padding:20px;padding-top:calc(20px + env(safe-area-inset-top,0px));padding-right:max(20px,env(safe-area-inset-right,0px));display:flex;flex-direction:column;gap:12px;box-shadow:-12px 0 30px rgba(0,0,0,.12)}
.note-item{padding:10px 0;border-top:1px solid var(--line);font-size:.9rem}
.note-item small{color:var(--muted);display:block}
.toast{position:fixed;left:50%;bottom:calc(20px + env(safe-area-inset-bottom,0px));transform:translateX(-50%);background:var(--ink);color:var(--bg);padding:10px 16px;border-radius:8px;z-index:30;font-weight:500}
.topbar{display:none}
.banner{background:var(--warn-soft);color:var(--ink);border-radius:8px;padding:10px 14px;font-size:.9rem}
.textin{display:grid;gap:10px;padding:16px;border-radius:var(--r);background:var(--accent-soft)}
.textin svg{color:var(--accent);flex:none}
.textin textarea{min-height:80px;background:var(--surface)}
.copy{display:flex;gap:8px}
.copy input{font-family:var(--mono);font-size:.82rem}
@media (max-width:900px){
  .app{grid-template-columns:1fr}
  .rail{display:none}
  .topbar{display:flex;align-items:center;justify-content:space-between;gap:10px;position:sticky;top:env(safe-area-inset-top,0px);z-index:10;background:var(--surface);border-bottom:1px solid var(--line);padding-block:10px;padding-left:max(16px,env(safe-area-inset-left,0px));padding-right:max(16px,env(safe-area-inset-right,0px))}
  body::before{content:"";position:fixed;inset:0 0 auto;height:env(safe-area-inset-top,0px);z-index:10;background:var(--surface)}
  .topbar nav{display:flex;gap:4px;overflow-x:auto}
  .topbar nav a{padding:6px 10px;border-radius:6px;color:var(--muted);text-decoration:none;font-weight:600;font-size:.85rem;white-space:nowrap}
  .topbar nav a[aria-current="page"]{background:var(--accent-soft);color:var(--ink)}
  .grid2,.cards{grid-template-columns:1fr}
  .filters{grid-template-columns:1fr 1fr}
  .filters .field:first-child{grid-column:1/-1}
  .chat{grid-template-columns:1fr}
  .threads{border-right:0;border-bottom:1px solid var(--line);max-height:240px;overflow-y:auto}
}
@media (max-width:600px){
  .stats,.actions{grid-template-columns:1fr}
  .form .two{grid-template-columns:1fr}
  .stat .v{font-size:2rem}
}
@media (prefers-reduced-motion:reduce){*{transition:none!important}}

/* live-site additions */
html,body{margin:0}
body{font-family:var(--body)}
.auth{min-height:100%;display:grid;place-items:center;padding-block:40px;padding-left:max(16px,env(safe-area-inset-left,0px));padding-right:max(16px,env(safe-area-inset-right,0px))}
.auth .card{width:min(420px,100%);background:var(--surface);border:1px solid var(--line);border-radius:14px;padding:28px;display:grid;gap:16px}
.auth .brand{justify-content:center}
.auth .tagline{text-align:center;color:var(--muted);font-size:.9rem;margin-top:-6px}
.linkbtn{background:none;border:0;padding:0;color:var(--accent);font-weight:600;cursor:pointer;text-decoration:underline}
.err{color:var(--bad);font-size:.88rem}
.foot{display:flex;gap:14px;flex-wrap:wrap;font-size:.8rem;color:var(--muted);padding:0 10px}
.foot a{color:var(--muted)}
.callout{display:flex;gap:12px;align-items:center;padding:14px 16px;border-radius:var(--r);border:1px solid var(--line);background:var(--surface);flex-wrap:wrap}
.callout b.num{font-family:var(--mono);font-size:1.05rem}
.check{display:flex;gap:10px;align-items:flex-start;font-size:.88rem;color:var(--muted)}
.check input{width:auto;margin-top:3px}
td input.amt{width:96px;padding:5px 8px}
.legal{max-width:760px;margin:0 auto;padding-block:40px 80px;padding-left:max(16px,env(safe-area-inset-left,0px));padding-right:max(16px,env(safe-area-inset-right,0px));line-height:1.65}
.legal h1{margin-bottom:6px}.legal h2{margin-top:28px;margin-bottom:6px}
.legal p,.legal li{color:var(--ink)}
@media (max-width:900px){.topbar{flex-wrap:wrap;row-gap:8px}.topbar nav{order:3;width:100%}}
.tiles{display:grid;grid-template-columns:repeat(4,1fr);gap:12px}
.tile{display:flex;align-items:center;gap:12px;padding:14px 16px;border:1px solid var(--line);border-radius:var(--r);background:var(--surface);cursor:pointer;text-align:left;color:var(--ink)}
.tile .dotc{width:30px;height:30px;border-radius:8px;background:var(--tc);opacity:.9;flex:none}
.tile small{display:block;color:var(--muted);font-size:.78rem}
.tile b{font-family:var(--display);font-size:1.5rem;line-height:1.1;font-variant-numeric:tabular-nums}
.tile.on{border-color:var(--accent);box-shadow:0 0 0 2px var(--accent-soft)}
.rfbar{display:grid;grid-template-columns:1.4fr 1fr 1.2fr 1fr;gap:12px}
.seg{display:inline-flex;gap:4px}
.seg .btn[aria-pressed="true"]{background:var(--accent-soft);border-color:var(--accent)}
a.stat{text-decoration:none;color:inherit}
a.stat:hover{background:var(--sunk)}
@media (max-width:900px){.tiles{grid-template-columns:repeat(2,1fr)}.rfbar{grid-template-columns:1fr 1fr}}
@media (max-width:600px){.rfbar{grid-template-columns:1fr}}
/* top bar + collapsible sidebar */
.appbar{display:flex;align-items:center;justify-content:space-between;gap:12px;max-width:1040px;margin:0 auto 18px}
.iconbtn{position:relative;display:inline-grid;place-items:center;width:38px;height:38px;border-radius:9px;border:1px solid var(--line);background:var(--surface);color:var(--ink);cursor:pointer;text-decoration:none}
.iconbtn:hover{background:var(--sunk)}
.iconbtn .badge{position:absolute;top:-6px;right:-6px;min-width:18px;height:18px;padding:0 5px;border-radius:9px;background:var(--bad);color:#fff;font-size:.68rem;font-weight:700;display:grid;place-items:center;font-family:var(--body)}
.app{transition:grid-template-columns .18s ease}
body.collapsed .app{grid-template-columns:72px 1fr}
body.collapsed .rail{padding-inline:12px;align-items:center}
body.collapsed .rail .word,body.collapsed .rail .brand small,body.collapsed .rail .lbl,body.collapsed .rail .foot,body.collapsed .rail .nl,body.collapsed .rail .mtxt{display:none}
body.collapsed .rail .brand{padding:0;justify-content:center}
body.collapsed .nav a{justify-content:center;padding:10px;position:relative}
body.collapsed .nav a .count{position:absolute;top:2px;right:0;margin:0;padding:0 5px;font-size:.62rem}
body.collapsed .me{padding:10px 0;justify-content:center}
@media (max-width:900px){.appbar{display:none}.topbar .iconbtn{width:34px;height:34px}}
@media (prefers-reduced-motion:reduce){.app{transition:none}}
body.collapsed .rail .brand > div{display:none!important}
/* full-width top bar against the sidebar */
main{padding:0!important}
.appbar{position:sticky;top:0;z-index:5;max-width:none;margin:0;padding-block:10px;padding-left:16px;padding-right:max(16px,env(safe-area-inset-right,0px));background:var(--surface);border-bottom:1px solid var(--line)}
.wrap{padding-block:24px 60px;padding-left:max(16px,env(safe-area-inset-left,0px));padding-right:max(16px,env(safe-area-inset-right,0px))}
@media (max-width:900px){.wrap{padding-top:18px}}
/* messages: search + New/All/Hide */
.chatbar{display:grid;gap:12px;padding:16px}
.searchbox{display:flex;align-items:center;gap:10px;border:1px solid var(--line);border-radius:12px;background:var(--bg);padding:0 14px;color:var(--muted)}
.searchbox input{border:0;background:transparent;padding:12px 0;outline:none}
.searchbox:focus-within{border-color:var(--accent);box-shadow:0 0 0 3px var(--accent-soft)}
.segtabs{display:grid;grid-template-columns:repeat(3,1fr);gap:4px;background:var(--sunk);border-radius:12px;padding:4px}
.segtabs button{display:flex;align-items:center;justify-content:center;gap:8px;border:0;background:none;padding:10px;border-radius:9px;font-weight:600;color:var(--ink);cursor:pointer}
.segtabs button[aria-selected="true"]{background:var(--accent);color:var(--accent-ink)}
.segtabs button:not([aria-selected="true"]):hover{background:var(--surface)}
.chat.empty-chat{display:block;min-height:280px}
.bigempty{display:flex;flex-direction:column;align-items:center;gap:6px;padding:70px 20px}
.bigempty b{color:var(--ink);font-size:1.02rem}
[hidden]{display:none!important}
.facts{list-style:none;margin:0;padding:0;display:grid;gap:6px;color:var(--muted);font-size:.9rem}
.facts li{display:flex;align-items:center;gap:10px}
.facts svg{flex:none;color:var(--muted)}
.co .row .btn.primary{padding-block:11px}